Our Staff

Melynda Enslow

Melynda Enslow, Hospital Administrator

Originally from Connecticut, Melynda Enslow moved to North Carolina in the winter of 2004. Having worked in the human medical field prior to her move, she decided this transplant created the perfect opportunity to change careers and focus on her true passion, companion animal care. She quickly found a position at a local veterinary hospital and has worked in the animal field ever since. Over 10 years of professional experience has provided her with a unique perspective of the importance each role plays in the daily functions of a veterinary hospital.

Melynda's care and concern for companion animals ensures that exceptional customer service and quality medical care are provided to all of the hospital's clients and patients. She aims to use her skills and knowledge to guarantee that every visit delivers the best veterinary experience possible. Team growth, engagement and satisfaction are the foundation of a positive work environment and Melynda dedicates herself each day to creating this culture by example.

"Seeing our wonderful clients and their pets is the highlight of my day! We all share a common bond; an unconditional love for our furry companions."

Melynda believes in the importance of community involvement, service and mentorship. In her free time, she volunteers as a "Big Sister" with the Big Brother Big Sister of Cabarrus County program which focuses on individual mentorship for at-risk youth. As a cancer survivor, she also volunteers her time and helps to raise money for the annual Cabarrus County Relay for Life event which supports cancer research through the American Cancer Society. As an artist, Melynda instructs painting classes for adults, teens and children through the City of Concord Parks and Recreation department.

When Melynda is not working or volunteering, she enjoys spending her free time with her husband, Allen, and their "fur-children," a Rat Terrier named Amadeus, a rescued kitten named Inara and three ferrets named Thunder Rat, Jewel & Jezebel. Her other hobbies include reading, writing, painting, singing, camping, drawing & baking.

Our StaffLiz McIlwain

Liz McIlwain, RVT, Hospital Services Coordinator, Physical Rehabilitation Staff

Liz McIlwain has been a Steele Creek Animal Hospital staff member since 2001. Dedicated and loyal to all the hospital's clients and patients, Liz oversees the hospital's excellent technical staff while participating herself in every aspect of patient care. Along with coworker Starla Norman, Liz maintains the hospital inventory and medical equipment. Liz is a registered veterinary technician in the state of North Carolina and enjoys combining veterinary medicine with her past experience as a human therapy assistant in our Physical Rehabilitation Services.

"I enjoy working at a progressive hospital whose staff is dedicated to providing optimum care to our clients and their pets," Liz said.

She has an associate's degree from Gaston College and a bachelor's degree from Berea College. (Her father is also a retired veterinarian and Liz spent many hours at his small clinic helping out in a variety of jobs.)

At home, Liz takes care of her dogs, Belle and Trixie, and two cats, Mercy and Nuisance. Outside of work, she spends most of her free time with her daughter and husband and, as a family, they all enjoy dining out, watching movies, and spending time outdoors. "We love seeking new adventures together," Liz said.

Starla Norman & See LeeOur Staff

Starla Norman, Patient Services, Physical Rehabilitation Staff

One of our longest-tenured patient caregivers, Starla has been with Steele Creek Animal Hospital since 2002. Starla leads our patient services team with devotion to patient care that is extraordinary. "Always smiling", "very creative", and "able to fix most anything" are all ways to accurately describe Starla. Along with coworker Liz McIlwain, she maintains the hospital inventory and medical equipment. Starla spends most of her time inspiring and working with our Physical Rehabilitation patients and their owners. Using her "horse sense", she can motivate almost any patient to try harder.

Starla has two dogs, Australian cattle dog Hank and Australian shepherd Bell, as well as a Quarter horse named Cowboy. She enjoys trail riding and camping in her spare time.

See Lee, Client Services

For See Lee, one of the best features of her job as Steele Creek Animal Hospital's receptionist is the "sloppy kisses" she receives from the patients. She joined the hospital in February 2007, and her responsibilities include customer service, answering the phone, and checking patients in and out of the hospital. Most canine patients include handing out dog treats among See's job responsibilities. She is currently enrolled in the nursing program at Central Piedmont Community College.

"I love working at Steele Creek Animal Hospital because the medical care and medical team that we provide for our clients and their furry best friends is of the highest quality," See said.

At home, she has three pit bulls: Bambi, Lelo, and Rhino.

Kris DeLoye

Kris DeLoye, Patient Services

With her extensive knowledge of dog breeds, Kris DeLoye is a valuable member of our patient services team. Her job responsibilities include educating clients on proper pet care, assisting with surgeries and dental procedures, performing diagnostic procedures for patients and assisting with pets' physical rehabilitation. Kris enjoys helping dogs feel relaxed and easing their anxiety when they arrive at the hospital. She is certified to perform Penn Hip x-rays and has been working at Steele Creek Animal Hospital since April 2005.

"Steele Creek Animal Hospital offers the highest level of pet care and compassion," Kris said. "We have a great team."

At home, Kris enjoys the companionship of her four dogs - Boston, Joplin, Simba and Charlie. She participates in showing dogs for conformation and obedience and is a member of the Borzoi Club of America.

In her spare time, Kris likes to travel, decorate, and collect vintage dog memorabilia.

Our StaffCyndy McKinney

Cynthia Lynn Zegilla McKinney, RVT, Patient Services

Registered veterinary technician Cynthia Lynn Zegilla McKinney has been with Steele Creek Animal Hospital since January 2010 and holds a bachelor's degree in biology in addition to her associate's degree in veterinary technology. Her duties include general animal care, anesthesia, dental and surgical assistance, and laboratory work.

At home, Cyndy cares for two dogs, Max and Roophus, and five cats, Taluse, Whiner, Delilah, Pussifer, and Tootie. She enjoys playing with her son as well as swimming and reading.

Maddy CizMadia

Maddy CizMadia, Patient Services

Maddy joined the Steele Creek Animal Hospital team in July of 2013 when she was still in high school. She started as a kennel assistant but has since learned and gained enough experience to be a technician assistant.

"I love working at Steele Creek Animal Hospital because of the wonderful medicine and patient care that we practice, and because of how well our staff all work together."

Maddy is currently studying undergraduate biology and pre-veterinary medicine at the University of North Carolina at Charlotte and planning to apply to veterinary school during the summer of 2017. Outside of school and work, she loves spending time with her horse, Sparkle, and helping with therapeutic horseback riding for special needs children.

Susana Abraham

Susana Abraham, Patient Services

Susana joined the Steele Creek Animal Hospital team in October of 2015 as a kennel assistant. During her time in this role, she focused on providing exceptional patient care by ensuring that all the patients' needs were met. Through hard work and dedication she was quickly promoted to our technician assistant role where she continues to put our patients' needs first as well as assisting our doctors. She is currently working towards obtaining her Bachelor's Degree as a Surgical Technician through Central Piedmont Community College.

"I treat every dog and cat as if they are my own fur babies because they feel like family!"

In her free time, Susana enjoys doing yoga, cooking and pet sitting.

Jodi Casto

Jodi Casto, RVT, Patient Services

Jodi was born and raised in Maryland before she relocated to Virginia and enrolled at Bridgewater College where she received a Bachelor's Degree in Biology in 2009. After moving to Charlotte, NC, Jodi joined the Steele Creek Animal Hospital team as a kennel assistant in 2010. While working at our hospital, she attended Gaston College's Veterinary Technician program. She was quickly moved from a kennel assistant role into a technician position as her studies progressed. In 2011, she obtained her RVT license after completing her veterinary technician boards.

Jodi enjoys hiking with her dog, photography, and reading. She can get lost in a book just as well as she can get lost in nature. Her household consists of a toy poodle, Rory, a Boxer, Mudd, a tea cup Chihuahua, Minion and a mini plush lop rabbit she calls Mr. Custer.

Kara Rodriguez

Kara Rodriguez, Client Services

Kara joined the Steele Creek Animal Hospital team in December of 2015. As a veterinary receptionist, she most enjoys seeing our patients leave the hospital even healthier and happier than they were when they first came in the door. Kara wants to ensure that our clients and their pets have a great experience during their visit and she makes this her primary focus when completing her responsibilities including answering customer phone calls, checking patients in for their appointments and filing patient records.

"My favorite thing about working at Steele Creek Animal Hospital is seeing the great relationships between clients and their pets, and between pets and their doctors. It is easy to see how much the people that work here care about the families that come in and the overall well-being of each pet."

At home, Kara enjoys spending time with friends and family. She has one dog, an Australian Shepherd/Rottweiler mix named Honey.

Adrian Myers

Adrian Myers, Patient Services

Adrian's love for animals brought him to the Steele Creek Animal Hospital team in September of 2015. He started working in our boarding kennel, caring for our clients' pets and is now training to become a technician assistant. He hopes to further expand his knowledge and education while continuing to help animals on a daily basis.

"I love working here at Steele Creek Animal Hospital. There are so many amazing animals that we see every day!"

Outside of work, Adrian loves to take his English Mastiff, Hooch, to dog parks and socialize him with other dogs. At home, he spends a lot of time caring for his animals including a pet prairie dog and sugar glider.

Brittany Taylor & Brittany Elmore

Brittany Elmore, Patient Services

Brittany joined our hospital in the summer of 2016. Since childhood, Brittany's parents have shared their love of animals with her, and they have always been a big part of her life. She is actively pursuing a career in the animal care field as a veterinary technician at Gaston College.

She says, "I started working at Steele Creek Animal Hospital because I believe that pets are family members. At the end of the day making them feel as such will always put a smile on my face, as well as the customer's."

Outside of work, Brittany enjoys spending time with her family and giving love and attention to her dog, Prada, and her cat, Felix.

Brittany Taylor, Client Services

Brittany joined our team in May 2016 as a receptionist. She brings a strong passion for animals to her role and responsibilities, some of which include answering customer phone calls, scheduling patient appointments and preparing patient charts.

She says, "I enjoy seeing the love our clients have for their animals. We have the best doctors that want only the best for our patients!"

During her free time Brittany enjoys crafting and spending quality time with her friends and family, including her chinchilla, Rosie.

Chris James

Chris James, Client Services

Chris joined the Steele Creek Animal Hospital team in the summer of 2017. She is a graduate of UNC Charlotte with degrees in Criminal Justice and Psychology. She has a passion for animal welfare and is working towards a career in animal cruelty investigation. She is trained in pet photography and is Pet CPR and First Aid certified.

“I really enjoy working at Steele Creek Animal Hospital because of the wonderful relationships we have with our clients and their pets.”

Outside of work, Chris enjoys restoring old furniture and playing billiards.

Charlie Hazen

Charlie Hazen, Patient Services

Charlie comes from a background in emergency services. He obtained a certificate in veterinary assisting while working for a large animal rescue. He is currently working to obtain a degree in Equine Science. His long term goal is to open a horse sanctuary and rehabilitation center.

“I enjoy working at Steele Creek Animal Hospital because of the dedication to our patients, and the loyalty to each other! At Steele Creek Animal Hospital, we are healing animals and healing hearts!”

Charlie’s biggest hobbies are horseback riding, paintball, and spending time with friends and family.

Jennifer Moses

Jennifer Moses, Patient Services

Jennifer joined the Steele Creek Animal Hospital team in August 2017 as a technician assistant. Her professional experience includes work as a kennel assistant and doggie daycare lead. She also attended Gaston College’s Veterinary Technician Program. Jennifer’s love and passion for animals, along with her ability to speak both English and Spanish fluently, have aided her in providing exceptional service to our clients and patients.

“I am so grateful to my Steele Creek Animal Hospital family for allowing me to join them. They have been so helpful in conquering my dream of working with animals.”

Jennifer enjoys spending her free time with her family, friends, and pets. She also enjoys crafting, reading, and watching movies. At home, she has a german shepherd, Angel, a yorkie, Maggie, and a cat, Baby.

Mercy Ho

Mercy Ho, Patient Services

Mercy joined the Steele Creek Animal Hospital team in August 2017 as a kennel assistant. She plans on becoming a veterinarian one day and is working hard towards her goal. Mercy has already completed her Bachelor’s and Master’s Degree in Biology and is looking towards veterinary school in the future.

“Working at Steele Creek Animal Hospital is amazing because everyone is willing to teach you anything and everything.”

After work Mercy enjoys spending time at home with her 8 year old tortoise shell cat, Puppy, and her two golden retrievers, Brooke and Ragnar.

Michael Abraham

Michael Abraham, Patient Services

Michael joined the Steele Creek Animal Hospital team in May 2017. He has experience with rehoming abandoned animals and has volunteered at many pet related events such as Petsmart adoptions and Petpalooza. Michael’s long-term goals include going back to school to become a web developer but until that time he plans to continue his work with animals.

“Working at Steele Creek Animal Hospital has taught me that patience is the key to success.”

In his spare time, Michael enjoys fixing cars and taking his husky, Apollo, for walks.